Author: Rakel

The standard template for the online shops of model Shop2016 is now available. Similar to the previous Amperhof model, it is easy to integrate into websites, but now uses modern technologies and is responsive, adaptative to different screen sizes. In addition, customers benefit from a multitude of new functions.

Although the configuration of the components in the web pages – unlike an individually built shop – cannot be changed, the style (colours etc.) can be customized by web designers. For ambitious users there is also a style editor, so it’s possible to make your first attempts at the design.

The conversion from the previously used standard template is already possible in a few hours.  The new possibilities of the article display and the menu control need some training, (By now, only in German) Information about different shop models is available and about the standard template Shop2016. We have prepared instructions (after login) for users and web designers and are happy to support you with the change.

Hi, my name is Rakel, I’m 39 years old and I’ve been part of the PCG team for the last year. After graduating in Tourism I spent more than a decade travelling and working across Europe (Barcelona, Italy, France, Scotland, Finland). When I returned to Spain I met an association of organic farmers. In 2016 we set up a cooperative with online sale of organic boxes in which I managed the invoicing, the warehouse, I organized packing and delivery and I took care of the customer service, using PCG and Ökobox online for a year and a half.

After translating the software into French, I give telephone assistance to French and Hispanic companies that use it.

I live with my children, my cat and my terrapin in Granada, a beautiful city in the south of Spain. In my leisure time I like running, hiking, play with my kids and recently I started skateboarding!

Are new employees in the company starting to become familiar with the program? Or perhaps experienced users want to take more advantage of certain modules?

Here are the recordings of our recent webinars (in German). At www.pcgaertner.de you will find a list under “Webinars Aufzeichnungen” and the easiest way to purchase paying videos.

The webinars are arranged by topic:

• Basic level of EcoBasket 1 to 5
• Advanced level of EcoBasket 1 to 5
• Accounting and order management 1 and 2
• Article Manager 1 to 5

There are different access rights for program users, which determine which module can be opened by which employee.

This functionality has been extended by the GDPR (General Data Protection Regulation) and at the request of the users. In addition to the previous roles and rights of use, two more have been added that allow/deny certain editing options at certain parts of the program.

The new functions were initially applied in:

• the editing of sales locations in the Article Manager
• the delivery routes in the Organic Box Master Module
• the modification of the Evaluations of the Organic Box Module and
• in the proposal types in the Purchasing Goods Module.

In both the wiki and the forum (both in German at this time) there are tables with access rights according to the role and the authorized permissions.

Today Bob introduces himself as part of this set.

Having studied electrical/microelectronic engineering, I worked for several years in sales and support of complex machines before moving on to softwares. After several years programming in an Internet marketing company, the first online shops for PC Gärtner were created.

This has become, within the PCG team, a very complete system with numerous users.

I am an enthusiastic programmer; I find it particularly interesting to use modern and sometimes complex technologies in our systems, and at the same time to work in a fair and sustainable way. Also to organize the interaction of the different members of this project is very nice.

After a long time in Bavaria, I am now living with my family in Dresden.

As a programmer, I appreciate the flexibility of the workplace, which I use occasionally to explore other regions. I also like going to the mountains – sometimes even without a laptop 🙂 .

We would like to encourage our users to take more responsibility in their activities if they use local servers.

We noticed that several companies had data errors after a power outage because the server did not have an uninterruptible power supply (the so-called “UPS”).

If the company has at least one UPS for the server, the problem is significantly less and the integrity of the database is normally maintained. The premise is always the use of an ADS server.

It must also be decided if the other workstations need a UPS, although the most important one is the server.

We also wanted to specify that this task, which can last several hours, is not covered by the Service Contract.

We are pleased to announce version 1.5.1 of the delivery application to end the paperwork in the delivery van.

For example, if an additional box has to be added to an order at the last minute, it will appear directly marked in the application.

The delivery app creates a note about a specific customer, it will appear on the top, highlighted in blue, so we hope that no item remains undelivered!

We continue to develop this tool, hoping that it will be a useful aid for the delivery man in his daily work. Therefore, we would be grateful if you could send us your suggestions for further improvement. The concept was designed together with Höhenberger Biokiste and we are especially grateful to the delivery men Ben and Tom for their involvement in the development.

This post was written by Leon Kleffmann and Sebastian Egli from bridgesoft.de as guests.

By the time of the PCG user meeting in 2017, we decided to establish a customer advisory board. This should improve the transparency of our decisions regarding development steps, establishing priorities and of course we also look forward to a better understanding of the challenges our users face every day.

We have currently nine users who represent a good spectrum of our customers, although not optimally (company size, PCG modules used or shops).  Interested? Further members are welcome!

This group has been meeting for about a year now, usually once a month in a telephone conference. Even users who are not on the advisory board can get in touch with them. Although the PCG team organises the advisory board meetings, this is a customer committee which can of course also organise itself to implement its wishes.

In addition to the topics that are obvious, such as the program functionalities, there are also many internal topics, from quality questions to prioritisation or personnel matters.

Current topics are the presentation of the support structure in the PCG team, the revision of the packing station and problems and implementation with the GDPR (General Data Protection Regulation).

You can find further information of the Advisory Board in the Documentation System (in German).

Hello, I’m Wolfgang, many of you already know me from the meetings in Germany as a PCG user in the company Reichenauer Gemüsekiste, which is jointly managed by the Wurz and Huber families. We have been working with organic boxes subscriptions for 10 years and since 2010 using PC Garden.

Since 2017 I also assist the PCG support team with telephone assistance and remote maintenance.

 

Together with my family (my wife and our three children), I live and work where others go on holiday: on the island of Reichenau, on Lake Constance. In my spare time I like running, cycling, going to the music club, water sports – and as the mountains are not far away, skiing too.

 

After some poor harvests, many producers have been encouraged to produce organically, which has increased the offer of food in conversion to organic.

The inspection authorities check whether they are properly marked in accordance with the regulations for organic products. We noticed that the delivery note was marked with abbreviations that were imported directly into the Bnn. Since January 2017, Bnn has been marking them in the Association’s column, some wholesalers have been using them but others did not. Bnn’s wholesalers (all except Weiling, Denree, Naturkost Elkershausen and Appenweiher Frische who continue to write it down in abbreviated form) would have to apply this regulation in 2018.

At PCG we have adapted the Article manager to automatically mark the goods as “in conversion” in both cases.