With the automatic order reminders, customers can always be reminded of upcoming deliveries. A large number of customers gladly accept this notice and update their order.
In the last few weeks many small enhancements have been added to this feature. Of course, the most important thing was the memory of customers who only order occasionally. These can be specifically marked in the communication settings of the PCG.
The time of sending was previously fixed at 9:00 a. m. – now you can select the desired hour for sending.
In order to get more transparency about the function of this automatic, the execution can now be simulated in the admin area of the shop. There is also the possibility to initiate the process by hand. Another new feature is a report that is sent to the admin email after execution.
If the message is sent as an SMS, several SMS numbers can now be stored at the customer’s premises. The internal number check ensures that no mails are sent to Timbuktu by mistake.