Access rights for PCG employees

There are different access rights for program users, which determine which module can be opened by which employee.

This functionality has been extended by the GDPR (General Data Protection Regulation) and at the request of the users. In addition to the previous roles and rights of use, two more have been added that allow/deny certain editing options at certain parts of the program.

The new functions were initially applied in:

  • the editing of sales locations in the Article Manager
  • the delivery routes in the Organic Box Master Module
  • the modification of the Evaluations of the Organic Box Module and
  • in the proposal types in the Purchasing Goods Module.

In both the wiki and the forum (both in German at this time) there are tables with access rights according to the role and the authorized permissions.

Uninterruptible Power Supply (UPS)

We would like to encourage our users to take more responsibility in their activities if they use local servers.

We noticed that several companies had data errors after a power outage because the server did not have an uninterruptible power supply (the so-called “UPS”).

If the company has at least one UPS for the server, the problem is significantly less and the integrity of the database is normally maintained. The premise is always the use of an ADS server.

It must also be decided if the other workstations need a UPS, although the most important one is the server.

We also wanted to specify that this task, which can last several hours, is not covered by the Service Contract.

Customer Advisory Board

By the time of the PCG user meeting in 2017, we decided to establish a customer advisory board. This should improve the transparency of our decisions regarding development steps, establishing priorities and of course we also look forward to a better understanding of the challenges our users face every day.

We have currently nine users who represent a good spectrum of our customers, although not optimally (company size, PCG modules used or shops).  Interested? Further members are welcome!

This group has been meeting for about a year now, usually once a month in a telephone conference. Even users who are not on the advisory board can get in touch with them. Although the PCG team organises the advisory board meetings, this is a customer committee which can of course also organise itself to implement its wishes.

In addition to the topics that are obvious, such as the program functionalities, there are also many internal topics, from quality questions to prioritisation or personnel matters.

Current topics are the presentation of the support structure in the PCG team, the revision of the packing station and problems and implementation with the GDPR (General Data Protection Regulation).

You can find further information of the Advisory Board in the Documentation System (in German).

Emailing monthly invoices

For quite a long time now, automatically generated delivery notes can be sent to customers in PCG via PDF e-mail instead of being printed out and placed in the crate – and even, if the customer so desires, both can be done at the same time. This has proved so successful from both a business and ecological point of view that many companies have requested the same option for customers (usually companies) who require an invoice in addition to the delivery note. For the invoices generated automatically in the packing center or billing module together with the delivery notes, we have already implemented this for about one and a half years, whereby the invoice can also be sent to an email address that can be entered separately in the customer master module if required.

Now we have taken the next step and have also integrated the possibility of collected email dispatch for the invoices generated in the (large or small) customer master module – typically for the monthly payers. For many companies, this should make a whole number of monthly scheduled tasks for manually emailing monthly invoices superfluous. Continue reading “Emailing monthly invoices”

In conversion to organic

After some poor harvests, many producers have been encouraged to produce organically, which has increased the offer of food in conversion to organic.

The inspection authorities check whether they are properly marked in accordance with the regulations for organic products. We noticed that the delivery note was marked with abbreviations that were imported directly into the Bnn. Since January 2017, Bnn has been marking them in the Association’s column, some wholesalers have been using them but others did not. Bnn’s wholesalers (all except Weiling, Denree, Naturkost Elkershausen and Appenweiher Frische who continue to write it down in abbreviated form) would have to apply this regulation in 2018.

At PCG we have adapted the Article manager to automatically mark the goods as “in conversion” in both cases.

PCG cash register module updated

Use the PCG with its cash register module for shops or a connected farm shop. If several Cashier instances are used in the company, data storage is of course centralized in the merchandise management system. For smaller companies, a minimal configuration as a standalone cash register is also possible.

A tablet can now also be used for easier handling – the software has been adapted to work optimally with the touch screen of the device. In connection with a receipt printer and possibly a scanner, a cash register is quickly assembled.

Of course, the POS software is fully GDPdU-compatible (german recording policies).

Tienda Online – Updates to Translations

Thanks to our new colleague Rakel, the translations into Spanish and French have been revised or updated in recently. Especially texts for new program functions were still incomplete here and there. This applies to labels and texts in the PCG, as well as the default texts in the online shops.
The changes in the online shops are immediately active, for the PCG they may have to be installed manually.

By the way, the PCG can manage data (i. e. articles, product groups etc) in different languages – so it is possible to run the same shop for visitors in different languages and country settings! Only when other prices or cost calculations come into play, you would consider a real second shop (which can still be connected to the same PCG!). Then you can also seriously adapt even the design for the country … but that is worth another blog post.  ; -)

In any case, PCG owners are welcome to contact us if they need help translating names or texts in the article database or for texts on the website!

Forum design changes

Our Changelog List, accessible since December 2016, has been improved with these two new features:

Until now, the list only included posts of the last two months. This meant that not all the relevant changes may have been visible to companies that did updates only over long periods of time.
Now you can display both the “Last 60 days posts” and “All posts”.

The posts are listed with the date they were finished in the program code, but previously it was not possible without a further check to discern at a glance whether that update was already available.
To do this, we have added a “Live” column where all posts with available updates are marked in green. In addition to this mark, the status whether the selected row is available or will be available shortly is also shown at the top of the list.

School fruit programs

For years we have been supporting the various school fruit programmes. Many users take advantage of this function in the PCG to deliver the different bags or packages in classes without losing track.

Not for the first time, the Bavarian form for the settlement of the delivered school fruit quantities has changed: The new version is now available in the PCG.

Many thanks to the companies that have informed us about this change – also in the future we would like to ask you to contact us as soon as possible when such new developments become known and to send us the necessary changes as concretely as possible: We ourselves cannot regularly follow all relevant developments and adapt the PCG on our own initiative, but are dependent on signals from the user side.

Reminder Emails

Our system has always sent reminder e-mails before deliveries are due. Depending on the settings, this takes place either directly before delivery or when a specific purchase order is created from a subscription.

In response to popular demand, proactive reminders are now also available: for customers who prefer to order periodically each time, or for occasional customers who have opted for this option.

As always, a number of rules are in place to protect customers from excessive mail from us – but you can now explicitly override this.

Here is the redesigned dialog in the PCG. Of course, customers can also change some options in their profile page.